We offer free shipping across India on all orders above ₹1,000.
Returns are accepted within 48 hours of delivery, subject to our Returns & Refund Policy and successful quality check (QC).
Faulty, damaged or incorrectly shipped items are eligible for a replacement or full refund, as applicable.
Cash on Delivery (COD): Available on orders up to ₹3,000 only. Discounts, promotional offers, & coupon codes are not applicable on COD orders. Eligible refunds for COD purchases are issued only as Miraura Gift Vouchers (no cash or bank transfer). View Complete Policy → COD Policy
Missing Item Claim: Please record a continuous, uncut video from the moment you receive the sealed parcel until it is fully opened. The shipping label and sealed outer packaging must be clearly visible. This video is mandatory for any claim involving an empty parcel, missing product, or missing item. Claims without this complete unboxing video will not be accepted.
Important: Two-way courier charges are customer-borne for returns, exchanges, or cancellations made for personal reasons, such as change of mind, dislike of the product, or size/fit concerns, and will be deducted from the eligible refund amount. These charges are waived for damaged, defective, or incorrectly shipped items, or if you opt for a Miraura Store Voucher instead of a refund.
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